1. What user information is collected, how it will be utilized and how is it legal for us to do so?
Slickcall collects personal data in a number of ways such as when anyone installs our international calling app, visit our website, avail our services, contact us, make a purchase, interact with the electronic advertisement and our customer support. Personal data categories for processing and collecting the data are as follows:
Account information and registration, for example, name, phone number, address, email, profile picture, time zone, password, currency, language and US VAT number.
Connection and device information: Slickcall gathers connection-specific and device information when you access, install or use our services. This includes information app version, hardware model, information related to the operating system, mobile network, browser information and connection information including internet service provider or phone/mobile operator, phone number, time zone, language, identifiers like device identifiers, device operations information and IP. Once you install the Slickcall app, you will need to allows us to access the address book of your mobile device. A copy of names and phone numbers will be gathered in order to provide our services..
Usage information and activity, for example, information pertaining to the use of our services and other such activities in connection with Slickcall. This may include information like how you choose to engage with our services, your preferred settings, the features you actively use, the purchased items, the frequency, time and duration of interactions and your activities (for example, the call duration, the start time, delivery notices, the identification details of call-making and call-receiving party), website, crash, diagnostic, log files, performance reports and logs.
Information regarding payment: Slickcall collects name, email address, address, billing details, bank details and other relevant financial information related to your preferred payment method. It is important to note that we will only store name, email, address and issuing bank (payment card details are not stored).
Tracking and behavioural details: .e.g. personal preferences, location data, behavioural patterns, IP-number, unique identifier of devices and cookie identifiers you use to use our website and services.
Information related to location: Slickcall gathers device location information if and when you use our location features.
Social media and customer support: If you connect with us via our social media handles or contact us via our Customer Support service, Slickcall may keep a record of that correspondence including your email address and copies of your emails.
The personal data of the user is used to perform, provide and improve the quality of our services. The data collected by Slickcall is used for different purposes as states below in the list alongside the legal ground for such utilization of data.